Surprise gift becomes a storm in a G-cup

• Date: 19 November 2020
• Published date: 19 November 2020
• Publication title: Southern Suburbs Tatler

Mr Trythall bought the set in pink and ordered another in black from Inner Secrets Lingerie in Sea Point.

"When I tried it on, it did not fit, but I didn't want to disappoint him, so thanked him and said I didn't want a second one. Roger had already paid R8 000 and went to collect it anyway. The consultant promised to take it back if it didn't fit but the store owner said no," Ms Trythall said.

"I find the attitude of the shop owner unprofessional. Who sells a bra to a husband without the wife trying it on? When he returned to tell them he did not want the second set, they urged him to take it home for me to try it, promising him he could bring it back if it did not fit," said Ms Trythall who added that the till slip stated strictly no refunds.

The owners of Inner Secrets Lingerie, Dimitri and Penny Parolis didn't reply but the store's support staff did.

Inner Secrets said Roger paid for an SP Blush Celine 36G with a size three bottom. "The next day he brought the bra back to swap for a bigger size but we did not have one in stock. Wahieba suggested she finds similar bras in the same colour and Roger was happy with this. When he returned he didn't like the selection and decided to keep the initial bra because he preferred the look. Instead, he bought a bra extender to make it fit," support staff said.

"Roger also bought an SP Delice in a Moonlight colour but asked Wahieba to size up the bra to a 38G so that it fits, and she did so. Roger bought another three-hook bra extender but he didn't say anything about the Moonlight Delice bra not fitting.

"Roger returned and told us that Jacqueline said the Delice bra does not fit properly and the straps were falling off. Wahieba suggested she to go to their Camps Bay home to do a fitting, a service we offer our clients especially in these Covid times. Roger said he would call Wahieba and suggested he would fetch her. And that was the last we heard until we received your email," Inner Secrets said.

Ms Trythall said they seem to suggest they would have taken back the first pink bra.

"So why don't they take back the black bra that I have never worn? I have ended up with an ugly extender in an ugly shade that does not fit. While I accept that they cannot take back the bra that I have tried on, I don't want another one that will give me the same problems. And I don't want anyone coming to my house trying to talk me into keeping it. So, no, I don't accept their offer."

Inner Secrets said it is normal for men to buy...