Icasa Holds Public Hearings for Second Draft of End-user and Subscriber Service Charter Regulations, 1 to 2 Mar

The regulations seek to protect the rights of consumers by, among others, ensuring that they are provided with sufficient information that will assist them in making informed decisions as well as facilitate redress for those consumers who have been unfairly treated by network service providers, where applicable.brThe Independent Communications Authority of South Africa (ICASA) will hold public hearings in respect of the published second draft of the End-User and Subscriber Service Charter Regulations the regulations that seek to protect the rights of consumers by, among others, ensuring that they are provided with sufficient information that will assist them in making informed decisions as well as facilitate redress for those consumers who have been unfairly treated by network service providers, where applicable.

ICASA received thirteen (13) written submissions on the second draft Regulations from interested parties who further indicated...