Formation of Internet Contracts: An Analysis of the Contractual and Security Issues

JurisdictionSouth Africa
Published date25 May 2019
Date25 May 2019
Pages282-299
AuthorTana Pistorius
Formation of Internet Contracts:
An Analysis of the Contractual
and Security Issues
TANA PISTORIUS
University of South Africa
1 Introduction to the Internet
The Internet is a global network of computers all speaking the same
language, a 'digital Esperanto' of zero's and ones (Clive Gringras
Nabarro Nathanson's The Laws of the Internet
(1997) at 1). The Internet
is made up of a shared infrastructure (namely a network of networks)
which all use the same protocols. Transmission Control Protocol/Internet
Protocol (TCP/IP) are used in the United States and Open System
Interconnection (OSI) protocol is used in Europe (see Olivier Hance &
Susan Dionne Balz
Business and Law on the Internet
(1996) at 41; Joseph
Migga Kizza
Ethical and Social Issues in the Information Age
(1998)
at 131).
The Internet is not only the trailblazer to the information superhigh-
way, but also a vehicle for tremendous economic growth (see Hance &
Balz op cit at 39). This giant network has given birth to a borderless
electronic frontier, namely a virtual world where cybercontracts are
entered into by cybercitizens.
The Internet had its humble beginnings in 1969 in the United States of
America for the attainment of strategic military objectives with the
development of Advanced Research Project Agency Network (ARPA-
net), the first inter-linked network of forty computers, which enabled the
American Defence Department to simultaneously dispatch orders to all
ballistic missile bases (see Hance & Balz op cit at 40). The basic principles
that guided the development of the first network in the 1960s are still
applicable today.
These networks link computers throughout the world by several means
of telecommunication, such as telephone and coaxial cables, fibre-optics
and satellites. Several communication applications are available to the
user, namely electronic mail or e-mail, the World Wide Web, Telnet, File
Transfer Protocol (FTP), Gopher, Mailing Lists, Discussion Groups
(such as Newsgroups), and Internet Relay Chat (see Hance & Balz op cit
at 42-46; Kizza op cit at 132).
2 The Legal Implications of Commerce via the Internet
The Internet has brought about fundamental changes to international
commerce by the fusion of borders that previously existed between
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(1999) 11 SA Merc LJ 282
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FORMATION OF INTERNET CONTRACTS: CONTRACTUAL AND SECURITY ISSUES
283
companies and customers, sellers and purchasers, and service providers
and clients. All these parties to contracts now meet in virtual shopping
malls and virtual boardrooms.
Although a number of laws and international agreements govern
electronic commerce, definitive answers to several complex legal
questions remain elusive. The creators of web-site shopping malls are
faced with the challenge to design their sites as to contract effectively with
customers (see Clive Davies 'Electronic Commerce
Practical Implica-
tions of Internet Legislation' (1998) 3
Communications Law
82; John
Perry Barlow 'Selling Wine Without Bottles. The Economy of Mind on
the Global Net' in: Bernt Hugenholtz (ed)
The Future of Copyright in a
Digital Environment
(1995) at 169).
Law always redefines contemporary developments in its own terms.
Regardless of how revolutionary the Internet is, and how inappropriate
the application of current legal processes and laws may be (see Kathy
Bowrey 'Ethical Boundaries and Internet Cultures' in: Lionel Bentley &
Spyros Maniatis (eds)
Intellectual Property and Ethics
(1999) 3 at 6),
existing principles may be applied to this global networking of
communities. It has also been noted that commercial-law developments
has traditionally lagged behind new commercial practices (see John D
Muller 'Selected Developments in the Law of Cyberspace Payments'
(1998) 54
The Business Lawyer
403 at 413). Internet commerce is no
exception.
Some of the basic legal issues that I will attempt to address in this
analysis of electronic commerce include whether Internet contracts are
valid and enforceable, the enforceability of 'click-wrap' agreements,
Internet security concerns, and the legal parameters for transaction
security through digital signatures and digital certificates. Recent
initiatives taken by the United States of America and the European
Union to regulate electronic commerce are noted, and, lastly, recommen-
dations are made for legislative reform.
The scope of this paper is limited to contractual and security issues
surrounding the formation of Internet contracts. I will not consider other
aspects of Internet contracts, such as electronic payments, insurance and
liabilities, breach of contract and remedies (see in general Muller op cit at
403-411).
3 The Conclusion of an Internet Contract
3.1 Introduction
South African business enterprises are faced with a growing list of
goods and services that may be ordered via the Internet or e-mail.
Various opportunities present themselves for the conclusion of electronic
contracts. The law applicable to electronic commerce is in many respects
uncertain. These uncertainties have largely been brought about by the
shift from paper to electronic trading and as regards the practical steps
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