Determinants of Successful Coaching Outcomes: Case Review of Eskom's Matla Power Plant, South Africa

• Author: Grant Son
• DOI: 10.25159/2664-3731/10154
• Published date: 01 July 2021
• Date: 01 July 2021
• Pages: 1-15

Article

African Journal of Employee Relations

https://doi.org/10.25159/2664-3731/10154

https://upjournals.co.za/index.php/AJER

ISSN 2664-3731 (Online), ISSN 2709-0426 (Print)

Volume 45 | 2021 | #10154 | 15 pages

© Unisa Press 2022

Determinants of Successful Coaching Outcomes:

Case Review of Eskom’s Matla Power Plant, South

Africa

Grant Son

https://orcid.org/0000-0003-1312-0362

Stellenbosch University, South Africa

grant.r.son@gmail.com

Abstract

Workplace health and safety is an important aspect of the success of

organisations as it considers the well-being of both employees and the company.

Present research is based on the impact of coaching on a perception of

developing a health and safety culture. In this regard, the qualitative study has

been conducted to assess the role of coaching in developing the health and safety

culture for Eskom’s Matla power plant in South Africa which is prone to

workplace risk. The outcomes of the study are based on both the primary and

secondary data wherein 20 middle managers of four plants of Eskom’s Matla

have been selected. The analysis brought forth the outcome that coaching is the

effective way to provide the practical experience related to a health and safety

environment among new employees. However, existing managers faced the

issue of consumption of time in coaching and workload. Subsequently, it was

found that coaching makes it easy for the business to reduce the gap between

employees and management which leads to set the safety culture in the right

manner and to reduce the risk. Coaching can therefore be provided for adopting

the changes in the current practices of imparting knowledge to employees and

for enabling them to support the organisation to ensure its long-run survival.

Keywords: coaching; occupational health and safety; transformation; employee

attitude; guidance and support