An Overview of the Principle of the “Independence” of the Ombudsman in South Africa and Namibia

JurisdictionSouth Africa
Published date16 August 2019
AuthorNomthandazo Ntlama
Citation(2014) 25 Stell LR 595
Pages595-611
Date16 August 2019
595
AN OVERVIEW OF THE PRINCIPLE OF THE
“INDEPENDENCE” OF THE OMBUDSMAN IN
SOUTH AFRICA AND NAMIBIA
Nomthandazo Ntlama
BJuris LLB LLM LLD
Associate Professor of Public Law
School of Law, College of Law and Management Studies, University of KwaZulu-Natal
1 Introduction
The institut ion of the Ombudsman has long been est ablished, and its
roots can be t raced back to Sweden in 1809. Since its establishment, the
institution has sp read to other count ries all over the world – including in
Africa. Tanzan ia became the rst Afr ican countr y to establish the institut ion
of the Ombudsman in 1965, under the name of the Permanent Comm ission of
Enquiry.1 Ma ny Afr ican states followed suit, and established the ofce of
the Ombudsman with the c ommon purpose of adva ncing good governance
and accountability. Considering Af rica’s long and protracted struggle agai nst
colonialism, such establishme nt was meant to be a means of ensu ring the
effective and proper use of government power in t he regulation of state
au th or it y. 2 Ba sically, it signied an intention on the part of governments to
promote a more transparent and accountable ad ministration and an efcient
system of demo cratic governance.
The signicance of the institution of the Ombudsman is, however,
compromised by high levels of maladmi nistration, f raud and corr uption
committed by govern ment ofcials and high-prole individuals – wh ich
hinder the fu nctioning of the instit ution.3 The burden on the i nstitution is
furthe r exacerbated by Africa’s new-comer status of strengtheni ng the process
of democratisation and good governa nce, because of its historic backg round
of colonialism. The institut ion is also undermined by the qualit y of leadership
which Africa has inhe rited from its past. For example, Brow n and Kaiser
have pointed out that “these leade rs aimed more to seize the state than reform
it… be cause they received subst antial popular support from the masses in
recognition of their anti- colonial struggle s and they used it to ar ticulate a
political vision far more authorita rian than initially presented”.4
1 J Hatchard “T he Institut ion of the Ombudsma n in Africa wit h special referenc e to Zimbabwe” (1986) 35
Int & Comp Law Qua rterly 255 255-270
2 DA Chibwa na “The Role of the O mbudsman in ensu ring Pu blic Serv ice: Malawi’s Experience” in M
Claasen, C Ar pin-Lardies & W Ayer (eds) Social Accountabi lity in Africa: Pr actitioners’ Expe rience and
Lessons (2010) 87 87
3 G Lawal “Corrupt ion and Development in Africa: Ch allenges for Political and Econom ic Change” (2007)
2 Humanity & S ocial Sciences J 1 -7
4 S Brown & P Kaiser “De mocratisation s in Africa: Attem pts, Hindranc es and Prospects” (20 07) 28 Third
World Quarterly 1 1-18 See f urther a nalysis in res pect of the qua lity of leader s in Africa in H Dashwood
“Mugabe, Zimba bwe and Southern Af rica: The Stru ggle for Leadersh ip” (2001) 57 Winter Int J 78-100
(2014) 25 Stell LR 595
© Juta and Company (Pty) Ltd
Against this backgrou nd this article provides a succi nct overview of the
theoretical framework of the pr inciple of “i ndependence” of the instit ution
of the public-service Ombudsma n in facilitati ng the advancement of the
principles of good governance i n two Souther n African countries: Nami bia
and South Africa. It is important to note that the Ombudsm an in South Africa
is cal led t he “Public Protector” and will be referred to as such herein. The
purpose of selecting t hese two countries is not mot ivated by the fact that
they both have established the in stitution of the Ombudsman p er se – but
rather because they sha re a similar history in the regu lation of state authority.
Namibia – formerly known as South West Africa – was under the authority of
South Africa from 1915 until its independence in 1990.5 In turn, South Af rica
exercised such authority and at tained its own democ ratic governance for
the rst time in 1994 even t hough it h as been independent from the colonial
power, Britain, since 1910.6 The objective of this art icle is to determine t he
various factors that m ay have the potential to compromi se the principle of the
“independence” of the i nstitution. This is limited to the examination of the
principle of “ independence” and not other proce dural or substantive matters
that may have to be addressed by t he institution.
2 Importance of the institution of the Omb udsman
The Ombudsm an is a public ofcial, usually app ointed by government or
parliament, who is charged with r epresenting the int erests of the public in
the regulation of state author ity. The Ombudsman embraces a n important
component of transpare ncy and accountabilit y in democratic governa nce,
through the system of checks and balances. The institution’s broad framework
is deeply ent renched in article 1 of Resolution 327 (2011) of the Congress of
Local Regional Authorities. The Resolution provides:
“[T]he institution of the Ombudsman is an essential element of good governance. It is a valuable
safeguard for protecting the individual against administrative abuses and an important instrument for
supervising public authorities and fostering public condence in local and regional administrators.”7
This means that t he institution is empowered to ensure that:
“public functionaries act in accord ance with the prescr ibed rules th at
respond adequately to the nee ds and expectations of the general public”;
“it reinforces the responsibility of public ofcial s to exercise their powers,
and justify how such powers were exercised”;
5 P Hayes , J Sylvester, M Wallace, W Ha rtmann & B Fuller (eds) Namibi a under Sout h African Rule:
Mobility and Containment 1915-1946 (1998) 33 See als o the report by T Ber telsmann-Sc ott & T
Hughes (South Afr ican In stitute of Inter national A ffairs) St rengthening Parliamenta ry Democracy in
SADC Count ries: Namibia Country Re port (2004) The y point out that the N amibian econ omy became
integrate d with t hat of South Africa as the lat ter applied its apar theid policie s in the former whi ch left
many Namibia ns destitute and u nderdeveloped (3)
6 See I Chipkin & S Meny-Giber t “Why the Past Matters: Studyi ng Public Administ ration in South Africa”
(2012) 47 J of Public Administrat ion 102-11 2.
7 Congress of Local and Reg ional Authoritie s of the Counc il of Europe The O ffice of Ombuds person and
Local and Regi onal Authorities Res 327 (2011)
596 STELL LR 2014 3
© Juta and Company (Pty) Ltd

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